Language / Idioma
OverviewServicesReviewsFAQContact Dispatch
Call (212) 327-2277

Client Terms of Use

Last Revised: May 30, 2026

By accessing and using this website, web page, client portal, or mobile application, including but not limited to any content, functionality and services offered on or through this website, web page, client portal, or mobile application, or our e-mails, texts, posts and other electronic messages (collectively, our “Site”), you are agreeing to be bound by these Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this Site.

1. General Terms

Our Site and all of the contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by us, our licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws, as applicable.

We reserve the right to withdraw or amend our Site, and any service or material we provide on our Site, in our sole discretion without notice. We will not be liable if, for any reason, all or any part of our Site is unavailable at any time or for any period.

2. Use License

Your permission to use and access this Site is the grant of a limited license, not a transfer of title, and your limited license to use or access our Site shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time for any reason or no reason.

When using or accessing our Site, you may not:

  • modify or copy any material or services;
  • use the material or services for any commercial purpose, or for any public display (commercial or non-commercial) without explicit authorization;
  • attempt to decompile or reverse engineer any software contained on the Site or that supports the Site or any services;
  • engage in any data mining, data harvesting, data extracting or any other similar activity in relation to this Site, or while using this Site;
  • remove any copyright or other proprietary notations from the material; or
  • transfer the materials to another person or entity or “mirror” the material on any other server.

Posting Content: In these Terms and Conditions of Use, your “Content” shall mean any audio, video, text, images or other material, including comments or feedback, you choose to post on or submit to us via this Website. With respect to your Content, by posting it in a way that is visible to the public, you grant us a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it on our Site and in any and all media. Your Content must be your own and must not be infringing on any third party’s rights. We reserve the right to remove any of your Content from our Site at any time, and for any reason, without notice.

3. Disclaimer

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or our Site will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.

WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF OUR SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO OR FROM IT. THE MATERIALS ON THE SITE ARE PROVIDED ON AN "AS IS" AND “AS AVAILABLE” BASIS. WE MAKE NO WARRANTIES, EXPRESSED OR IMPLIED, AND HEREBY DISCLAIM AND NEGATE ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY OR OTHER VIOLATION OF RIGHTS.

4. Limitation of Liability

IN NO EVENT WILL SYSTEMS 2000 GROUP, OUR AFFILIATES OR OUR OR THEIR LICENSORS, SERVICE PROVIDERS, AGENTS, EMPLOYEES, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, OUR SITE, ANY WEBSITES LINKED TO OR FROM IT, ANY CONTENT ON OUR SITE OR ON SUCH OTHER WEBSITES, OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

5. Indemnification

You agree to defend, indemnify and hold harmless Systems 2000 Group, our affiliates, licensors and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms and Conditions of Use and your use of our Site, including, but not limited to, any use of our Site’s content, services and products other than as expressly authorized in these Terms and Conditions of Use.

6. Revisions and Errata

The materials appearing on our Site could include technical, typographical, or photographic errors. We do not warrant that any of the materials on the Site are accurate, complete, or current. We may make changes to the materials contained on the Site at any time without notice. We do not, however, make any commitment to update the materials.

8. Modifying These Terms

We may revise these Terms and Conditions of Use for the Site at any time without notice. By accessing or using the Site, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

9. Governing Law & Dispute Resolution

Any claim relating to the Site shall be governed by the laws of the State of New York, USA, without regard to its conflict of law provisions.

These Terms and Conditions of Use, our Privacy Policy and any other document we deem relevant constitute the sole and entire agreement between you and Systems 2000 Group with respect to our Site and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to our Site.

10. Mobile Messaging Terms & Conditions

Our mobile messaging program (the “Program”) is powered by Thryv, Inc. (“Thryv”), acting on our behalf. By opting in, you agree to these Terms. If you do not wish to continue participating in the Program or no longer agree to these Terms, you can reply “STOP” to any mobile message from us to opt out.

User Opt In:

The Program allows users to receive SMS/MMS mobile messages by affirmatively opting in. By participating, you agree to receive autodialed marketing mobile messages and understand that consent is not required to make any purchase from us.

Program Description & Frequency:

Users opting into the Program can expect to receive messages regarding dispatch alerts, plumbing service status updates, promotions, and scheduling confirmations. Message frequency varies. Message and data rates may apply.

Opt-Out & Support:

To unsubscribe, reply “STOP” to any of our mobile messages. You can also text “QUIT”, “END”, “CANCEL”, “UNSUBSCRIBE”, or “STOP ALL”. For help, reply “HELP”.

Privacy Specific to Mobile Messaging:

We respect your privacy. Mobile opt-in data (such as phone numbers collected during opting in) will only be used to run the Program. WE DO NOT SELL, RENT, LOAN, TRADE, LEASE, OR OTHERWISE TRANSFER FOR PROFIT ANY PHONE NUMBERS OR CUSTOMER INFORMATION COLLECTED THROUGH THE PROGRAM TO ANY THIRD PARTY.

Dispute Resolution (Arbitration):

In the event of any dispute between you and Systems 2000 Group, or between you and Thryv, Inc. acting on our behalf, arising out of the Program or these terms, such dispute will be resolved by binding arbitration in Dallas, Texas before one arbitrator. The arbitration will be administered by JAMS in accordance with its Streamlined or Comprehensive Rules as applicable. The arbitrator will apply the substantive law of the State of Texas. The parties knowingly and irrevocably waive any right to trial by jury or participation in a class action.